Refund policy
Return & Refund Policy
At Venoir, customer satisfaction is our priority.
60-Day Money-Back Guarantee
If you are not satisfied with your purchase, you may request a refund within 60 days of receiving your order. Simply contact our support team, and we will assist you with the refund process.
VIP Membership Billing
Our VIP Membership begins with a 7-day trial period. After the trial period ends, your membership will automatically renew at $39.99 per month unless canceled.
If you do not wish to continue your membership, you may cancel at any time before your next billing date by contacting our support team at support@tryvenoir.com.
Once a recurring charge has been successfully processed, refunds for membership charges are reviewed on a case-by-case basis.
How to Request a Refund
To request a refund or cancel your membership, please contact:
Email: support@tryvenoir.com
Please include your order number and the email address used for your purchase.
We strive to respond to all requests within 24 hours.