Refund policy

At Venoir, customer satisfaction is our priority.

60-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a refund within 60 days of receiving your order. Additionally, if your book arrives torn, damaged, or destroyed, we will issue a full refund — no questions asked.

How to Request a Refund

To request a refund or cancel your membership, please contact:

Email: support@tryvenoir.com

Please include your order number and the email address used for your purchase.

We guarantee a response to all requests within 24 hours