Shipping policy
Shipping Policy
Last Updated: 06/11/2026
Thank you for shopping with Venoir.
Order Processing
All orders are processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly extended. If there is a significant delay with your order, we will notify you via email.
Shipping Times
Estimated delivery times are:
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United States: 7–14 business days
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International Orders: Delivery times may vary depending on destination country and local customs processing.
Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, customs inspections, and peak shipping periods.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Venoir is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible so we can assist in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: support@tryvenoir.com
We aim to respond to all inquiries within 24 hours.